Phone: +1 (855) 994-2233 | Location NH/NV: 9:00 am to 5:00 pm M-F
Not all the kilns have free shipping. The smallest kilns and some of the largest kilns do not. If shipping is included, it will say right next to the price $XX + Free Shipping or $XX including shipping. If it doesn't say this, it is not free. Some small 110v kilns ship by UPS, and you can get the price for shipping by adding them to your shopping cart. Otherwise please send us your zip code for a shipping quote. For a small kiln by truck, you can usually assume about $100 plus $30 if it is a residential address. Sometimes it will be a little more, sometimes a little less.
For kilns marked Free shipping, it is to most addresses in the the lower 48 US states. Some locations are more expensive to ship to, and there may be some shipping charged even on "free ship". This happens less than 5% of the time.
For medium to large sized kilns, we can often include free shipping to Hawaii, especially if you pick up at your local port.
Liftgate may be required on larger kilns and may be $40 extra. That lowers the kiln off the truck, and is needed for medium and large kilns unless you have a forklift, loading dock, or a lot of strong friends.
We confirm voltage and shipping on all kiln orders so please check your email the day after you place an order for a kiln.
With the exception of a few very small kilns which are marked "ships UPS", all kilns ship by truck due to the fragile nature of kiln bricks. You should unpack and inspect the kiln when it is received. If any damage is noted make sure it is written on the paperwork you are asked to sign. Report any damage to us immediately.
If you are outside the the lower 48 US states, we can give you a shipping quote which credits the amount we would pay for free.
In a few cases where kilns are too inexpensive to include free shipping, we have increased the price to show the total price with shipping. We have done this for convenience to avoid having to get shipping quotes, etc. We point this out because technically shipping is not FREE in these cases. We list them as a price "including Shipping".