About Big Ceramic Store
 
Drop Down Menu
We strive to create a great customer experience.  But a company is only as good as it's employees.  Fortunately we've got great employees who really care about our customers.  Some of these employees are "behind the scenes", doing things like packing your orders so they arrive safely.  Others are front and center, dealing with customers like you for most of their day.  If you call or email us, chances are you're going to talk to Gordon, Kris, or Angela.
GordonStecker1.jpg (297262 bytes) Gordon - Operations Manager 
Gordon moved from Michigan to Lake Tahoe so he could be close to skiing and mountain biking.  In addition to keeping our warehouse stocked, he processes all the orders and generally keeps the place running.  So if we're out of stock on something or you entered the wrong address, you're likely to hear from Gordon.  Just don't try to reach him in the morning on a powder day, because he'll be at the slopes!
She's shy but we're trying to get a photo... Debi - Operations and Customer Service 
If you have questions about your order, you will probably talk to Debi.  Before coming to BigCeramicStore.com, she hadn't done ceramics in a long time, but now she is addicted!  

History  
We (the owners) are a husband and wife team in Reno, Nevada.  I'm Cindi, and I'm an amateur potter who was frustrated when I couldn't buy my studio supplies on-line.  So Glen and I left our high-tech jobs to build the website (no trivial task with 10000+ items, photos and shopping cart tags) and try starting a business.  

Well, it worked!  Over the twelve years we have been in business, we have grown consistently.  We have hired employees, opened our own warehouse, added new products...  all so that day after day we can ship orders to customers around the world.  In fact we're one of the largest ceramic suppliers in the country!

In addition to making a living, we try to make it easier for people to become involved in ceramics, and to learn to appreciate it as an art form.  We hope to make it easier for experienced potters to meet each other, and to help those new to the field.   And we hope that by providing everyone easy access to the tools they need, they can focus on the creative and practical aspects of making ceramics.

It's not always easy to compete in an internet world where there's usually someone willing to undercut your price by a few dollars.  (Particularly smaller suppliers that don't stock anything and just drop ship.)  We do offer great prices, but sometimes we're not the absolute lowest.  However, we think it's more important to be able to offer great service: to help people choose what they need, to help people solve problems they are having, to write tips and how-to's, to answer our emails and phones.  So we try to strike a balance, and fortunately most of our customers appreciate the extras.  

Thanks for your business!  May your head be full of ideas and your hands full of clay...

Cindi & Glen

BuddyWorking.jpg (106824 bytes) Our original partnership was named Wigglydog Productions, after Buddy our adopted Golden Retriever, who was always wiggling with excitement and reminding us to do the things we love to do.  (Except when he was busy reviewing orders as you see here.)  Unfortunately businesses last longer than dogs, so Buddy is no longer with us.  
 

Home  Contact Us   Ordering Info  Product Index  Clearance  Sale  New Items  Newsletters/Tips 
Colors  Tools  Kilns  Wheels  Equipment  Warm Glass  Acrylic Painting  Firing Accessories  Finishing Accessories 


Airbrushes  Banding Wheels   Bats  Bisque   Books  Brushes  Casting Slip  Chemicals  Cink  Clay  Clay Guns   DVD's   Extruders  
Firing Supplies  Giffin Grips  Gift Certificates   Glaze   Grinders  Handbuilding Tools   Glaze Mixers  Kemper Tools   Kilns  
Kiln Accessories  Kiln Elements  Kiln Parts   Mixer/Puggers  MKM Tools  Molds for Clay   Molds for Glass  Mudtools  Orton Cones  Overglaze  Peter Puggers   Pottery Wheels   Pug Mills  Resists   Scales   Sieves  SlabMat   Slab Rollers  SlumpHump Molds   Sponges  Sprayers   Spray Guns  Stains   Stools  Texture Tools  Tile Tables  Throwing Tools  Tongs  Underglaze  UGPencils & Pens  
Ware Carts
  Wood Tile Trivets & Boxes  Xiem Tools  

Not all items shown here.  For more, please select ProductIndex or category links above.
.