There is a lot of press about security and people breaking into computers.  It is difficult to sort through it if you don't have a background in computers and understand how the information is moved and stored.

The vast majority of fraud on the internet is from people using stolen cards and card numbers (stolen from purses, mail, charge slips, etc) to place orders over the web.   Data shows that it is considerably more risky to hand your credit card to a waiter/waitress at a restaurant than make a secure purchase on line.

That is why we ask for your billing address in addition to your shipping address, and the billing address has to match what is on file at your credit card company.  It helps reduce the risk to us and makes credit card transactions safer for everyone.

For those that are still concerned, or those who choose not to use credit cards, we also offer the option to purchase your order by check.  Just select that choice at checkout.  You will print a copy of your order and mail it in with the check.  This will take longer as your check has to clear before the order is placed.

We hope this helps make your shopping experience easier.

Note: We haven't heard this in a while, but sometimes customers want to know how they are sure we are a legitimate company.  Aside from the fact that someone would have to be insane to put together a thousand page website full of information to scam a few people!...  The best way we have found to allay fears of this nature is to notice that we are listed as approved distributors on many supplier websites.  

Paragon  http://www.paragonweb.com/distributors.cfm  (type 94539 as zip)
http://www.hotkilns.com/distributors.html   look under California
Shimpo  http://www.shimpoceramics.com/dealerloc.html  
Cress  http://www.cresskilns.com/kiln.htm